Terms and Conditions

Last updated: June 2025

These General Terms and Conditions of Sale (T&C) govern all ticket purchases and use of the WinUCard platform. By making a purchase on the platform, the user unconditionally accepts these T&C in their entirety. The T&C apply to all transactions concluded between WinUCard and any natural person accessing the service.

Participation in WinUCard raffles is exclusively reserved for adult natural persons (aged 18 or over) with a valid email address. WinUCard reserves the right to request identity verification at any time. Any participation by a minor is strictly prohibited and will result in the cancellation of the relevant tickets.

WinUCard offers a raffle platform for certified and graded collectible cards (Pokémon, Yu-Gi-Oh!, and others). Cards entered in raffles are authentic and certified by recognized agencies (PSA, BGS, CGC). For each raffle, WinUCard specifies: the card with its grading information, the unit ticket price, the maximum number of available tickets, and the raffle start and end dates.

Ticket purchases are final upon payment confirmation by Stripe. Each purchased ticket represents a valid entry in the corresponding raffle. A unique ticket number is assigned to each purchase. The user receives confirmation by email with their ticket details. There is no imposed limit on the number of tickets a user may purchase for a given raffle, unless expressly stated on the raffle page.

As part of the checkout process, each participant must correctly answer a skill question to make their ticket(s) eligible for the draw. This skill element is required by law in certain jurisdictions to qualify the activity as a competition rather than a game of chance. Payment is processed regardless of whether the skill question is answered correctly or not. An incorrect answer does not cancel the purchase and does not entitle the participant to a refund. Only tickets associated with a correct answer are entered into the draw.

Ticket prices are displayed all taxes included (ATI) on each raffle page. Payment is made exclusively via Stripe, accepting Visa, Mastercard, and American Express credit cards. Payment data is processed directly by Stripe, PCI DSS Level 1 certified, and is never stored on WinUCard's servers. The transaction is considered final upon receipt of payment confirmation from Stripe.

Purchased tickets are non-refundable in all cases, including if the skill question is answered incorrectly. Once a purchase is confirmed, your payment is final. The only exception: in the event of a raffle cancellation by WinUCard for exceptional circumstances, the full amount paid is refunded within 5 business days.

The draw takes place when all available tickets are sold, or at the raffle expiration date if this condition is not met. Only tickets associated with a correct answer to the skill question are eligible for the draw. A winning ticket is randomly selected from all eligible tickets. The operation is recorded and its result is traceable. The winner is notified by email within 24 hours of the draw. The winning ticket number is published on the relevant raffle page.

The card is shipped to the winner within 7 business days from validation of their delivery details. Shipment is made in secure insured packaging. All delivery costs are covered by WinUCard. A tracking number is provided to the winner by email upon dispatch.

All content on the WinUCard platform is protected by intellectual property rights. Any unauthorized reproduction or use is strictly prohibited. The names and trademarks of collectible cards (Pokémon, Yu-Gi-Oh!, etc.) are the property of their respective holders.

WinUCard shall not be held liable for any indirect damage resulting from use of the service. WinUCard's total liability is in any case limited to the amount actually paid by the user for the relevant tickets. WinUCard cannot be held responsible for delays or damages related to postal delivery outside its control.

WinUCard reserves the right to modify these T&C at any time. Modifications take effect upon publication on this page. Continued use of the service after publication of new conditions constitutes acceptance thereof.

These T&C are governed by the law applicable in WinUCard's country of establishment. In the event of a dispute, and after failure of any amicable resolution attempt, the competent courts shall have sole jurisdiction.